Why Work With Us




Common Questions

New to testing with Fidelity, or just want to know what to expect? Here are a few of the questions we hear most from Montana cannabis producers.

What is the difference between Compliance Testing and R&D Testing?

Compliance Testing is the state-required Quality Assurance (QA) process every cannabis batch must pass before it can be sold or transferred in Montana. R&D Testing is optional testing you initiate on your own timeline for product development, quality control, or troubleshooting. Running R&D testing before your compliance submission is one of the best ways to prevent a failed QA test.

What is your normal turnaround time?

Standard turnaround time at Fidelity is 7 to 10 business days from the date of sample receipt. We often run results in 5 to 7 business days, but we set this window to account for high-volume periods and ensure we never rush accuracy. If you’re working against a hard deadline, contact us to discuss Rush Service availability.

What is a Certificate of Analysis (COA)?

A COA is the official report generated at the conclusion of testing. It documents all tested analytes, quantitative results, applicable action levels, and a pass or fail determination. Your COA is the document required by Montana CARD to release a batch for sale.

Can a failed batch be retested?

Yes. If your batch has received a failed QA result, you may request a retest within 7 days of receiving that result. Fidelity also offers consulting services to help identify the root cause of a failure and work toward a resolution.