Why Work With Us




FAQs

Looking for answers about our testing services? Find some of our most frequently asked questions, including how to schedule a pick-up, what constitutes a failed test, our turnaround time, and more.

How do I schedule a pick up?

Ordering a test is simple and easy. Follow our step-by-step instructions for ordering a test through our Laboratory Information Management System, Confident Cannabis. Instructions can be found here.

What is your normal turnaround time?

Fidelity offers the fastest testing turnaround times in Montana. Test results are usually received within 3 – 4 business days.  If time is of the essence, we also offer a Rush Service on orders for an additional fee. Contact us today to get more information on turn around and logistics.

How do I receive my test results? 

Our laboratory uses Confident Cannabis to report test results to our clients. Directions can be found here. You may opt in for email alert’s from Confident Cannabis with in your user portal.

What payment methods do you accept? 

We accept all major forms of payment for your convenience. Cash, Check or Money Order, Credit Card (please call the lab for credit card payments or reference your invoice) and ACH transfer.